About this role
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### Job Overview
The Receptionist serves as the first point of contact for the law firm, managing front desk operations, handling high-volume phone communications, and supporting attorneys and legal staff with general administrative duties.
Key Responsibilities
Phone & Call Management
Efficiently operate a multi-line telephone system, managing high-volume incoming calls.
Screen, answer, and route incoming calls to the appropriate attorney, paralegal, or staff member.
Take accurate, detailed messages and relay them promptly.
Provide basic firm information and handle routine client inquiries with professionalism and discretion.
Front Desk & Client Relations
Warmly greet and welcome clients, visitors, vendors, and court messengers.
Direct guests to meeting rooms and notify appropriate staff upon arrival.
Maintain a clean, organized, and professional reception area and lobby.
Administrative & Legal Support
Schedule appointments, consultations, and manage conference room bookings.
Process incoming and outgoing mail, packages, faxes, and courier deliveries.
Assist with document management, including copying, scanning, filing, and electronic case file maintenance.
Perform basic data entry into case management systems or databases.
Maintain strict client confidentiality adhering to legal ethics standards.
Required Qualifications & Skills
Experience: 1–2 years of reception or front-office administrative experience (legal or professional office environment preferred).
Technical Skills: Hands-on experience with multi-line phone systems, standard office equipment (copiers, scanners, fax machines), and basic computer software (Microsoft Office: Word, Outlook, Excel).
Communication: Strong verbal communication and active listening skills for handling diverse callers, including emotional or urgent inquiries.
Organization: Excellent ability to multitask, prioritize tasks, and manage time in a fast-paced environment.
Professional Demeanor: Professional appearance, reliable attendance, and discretion in handling confidential legal matter details.
Compensation / Pay Rate (Up to): $22.00 - $24.00