About this role
Responsible for maintaining the integrity of the Master Patient Index. Analyzes work queues to identify medical records to be merged within a facility, or linked across facilities, regions, and other source EMRs. Answers incoming calls, email messages related to duplicate numbers and other duties as assigned.
Principal Accountabilities:
• Maintains integrity of the enterprise-wide Master Patient Index to ensure patient health information resides under a unique EMPI number.
• Performs analytical reviews of clinical and demographic information and verifies assignment of duplicate numbers to the same person to ensure patient safety.
• Provides timely response to all incoming calls and/or emails related to duplicates.
• Assists with the overlay resolution errors and any complex data clean-up and/or other activities related to chart correction within EHRs.
• Communicates and collaborates with internal and external customers to resolve complex chart issues.
• Merges or Unmerges the clinical and demographic information in the source EMR as per requirement.
• Maintains al assigned HIM Data Integrity Services work queues and reports.
• Assists in identification and communication of areas of non-compliance with established policies and procedures to decrease the creation of duplicate medical records, registration errors, and other medical record errors
• Demonstrates advanced critical thinking, reasoning, problem-solving, decision-making ability.
• Performs other related duties as assigned.
Required:
• Bachelor or Associate degree in Health Information Management, Health and two years of related experience.
Preferred:
• Skills/knowledge/abilities gained through 0-2 years of related experience required.
• Epic experience preferred
• RHIT/RHIA credential preferred
• Familiarity with medical terminology
• Analytical and problem-solving capabilities
• Strong interpersonal, verbal, and written communication conflicting priorities
• Exceptional time management and ability to manage and navigate
• Demonstrates initiative