About this role
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About the role
Job Summary
Provides spare parts quotations to distributors, agents and end-customers. Enter Spare Part Orders into SAP. Maintain Spare Part Quotation log. Promote Sulzer's value-added products and services
· Responsible for communicating with customers by email, phone or in person.
· Promote spare parts agreements with end-users in cooperation with Account Managers.
· Create quotations for spare parts.
· Compile, sort and verify accuracy of order to be entered, keep records of work completed.
· Receive and enters orders for spare parts.
· Track the status of spare parts orders and expedites as necessary. Look after partial shipments.
· Address complaints concerning billing and/or services.
· Direct information concerning customer dissatisfaction to the designated department for
investigation.
· Accurately calculate discounts, interest and commissions.
· Travel for customer visits. < 20%
· Update reference data base for installed pumps.
· Take care of sending original documents for all spare parts orders.
· Follow quality procedures according to ISO 9001.
What we offer you
- Competitive Paid Time Off (3 weeks to start)
- 12 Company Paid Holidays per year
- Annual Bonus Program
- Full Medical, Dental, and Vision benefits
- Company Paid Short Term and Long Term Disability, Company Paid Life Insurance
- 6% 401K or Roth Company Match with Immediate Vesting
- Company Paid Retirement Security Contributions following 1 year of employment
- Tuition Reimbursement/Educational Assistance
- Quarterly Gym Reimbursement
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.